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Frequently Asked Questions
What happens if I have a technical problem?
Can I call you?
Can I try Mango for free?
How does Mango teach a new language?
How long does it take to learn a new language with Mango?
How much does it cost to study with Mango Languages?
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How can I manage my subscription?
Can I download lessons to study offline?
Will my progress sync across all my devices?
What is "auto play" and how do I use it?
Where can I edit my Mango account settings?
How can I restudy earlier lessons?
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How can I unlock more lessons?
How do I get started using Mango?
Is Mango only available in the US and Canada?
How do I reset my password?
Do I have to go to the library to use Mango?
Can I use my library account to log in to Mango?
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Courses and Content
Where can I find a list of the languages that Mango offers?
I'm a beginner, where should I start?
Is there a placement test? Where do I find it?
Are there more American Sign Language (ASL) lessons?
Does Mango offer ESL courses?
What age range is Mango appropriate for?
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My audio doesn't work
The course will not load on my computer - Safari browser
There's no audio in the lesson
The course will not load on my computer
The lessons won’t download in the app
Why won't my course load?
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My lesson won't load with refresh error message.
Error message: Email / Password combination not found
Error message: Your library card number is invalid
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New Interface FAQs
Microphone isn't working - Safari browser
How can I add profiles for my family members? (new interface)
Your activity assessment review (new interface)
How to access your microphone settings (new interface)
How do I reset my password? (new interface)
Username/email not found (new interface)
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