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Frequently Asked Questions
Can I try Mango for free?
How does Mango teach a new language?
How long does it take to learn a new language with Mango?
How much does it cost to study with Mango Languages?
Can I learn more than one language?
Can I call you?
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Will my progress sync across all my devices?
What is "auto play" and how do I use it?
Where can I edit my Mango account settings?
How can I restudy earlier lessons?
How can I add profiles for my family members?
How do I cancel my subscription or update my payment information?
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How do I get started using Mango?
Is Mango only available in the US and Canada?
How do I reset my password?
Do I have to go to the library to use Mango?
Can I use my library account to log in to Mango?
Do you have an option for homeschoolers?
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Courses and Content
Where can I find a list of the languages that Mango offers?
I'm a beginner, where should I start?
Is there a placement test? Where do I find it?
Are there more American Sign Language (ASL) lessons?
Does Mango offer ESL courses?
What age range is Mango appropriate for?
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The course will not load on my computer - Safari browser
I can't get past the "Loading your adventure" screen
There's no audio in the lesson
The course will not load on my computer
The lessons won’t download in the app
Why won't my course load?
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Mobile app directs me to contact support
Error message: Email / Password combination not found
Error message: Your library card number is invalid
New Interface FAQs
Microphone isn't working - Safari browser
How can I add profiles for my family members? (new interface)
Your activity assessment review (new interface)
How to access your microphone settings (new interface)
How do I reset my password? (new interface)
Username/email not found (new interface)
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