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Frequently Asked Questions
- How do I cancel my subscription or update my payment information?
- How do I answer the slides with the timer?
- What is "auto play" and how do I use it?
- How can I restudy earlier lessons?
- Can I download lessons to study offline?
- How do I turn off the narrator?
- How do I get started using Mango?
- Is Mango only available in the US and Canada?
- Do I have to go to the library to use Mango?
- How do I reset my password?
- Can I use my library account to log in to Mango?
- What are the system requirements to access Mango?
- German Unit 1 Update FAQ
- Where can I find a list of the languages that Mango offers?
- I'm a beginner, where should I start?
- Is there a placement test? Where do I find it?
- Are there more American Sign Language (ASL) lessons?
- Does Mango offer ESL courses?
- I can't get past the "Loading Languages" screen
- There's no audio in the lesson
- When I open a course on my computer, I just see a blank screen
- The lessons won’t download in the app
- I can’t find auto play on my iPhone. Did it disappear?
- Why won't my course load?